Privacy Policy

Introduction

At Blip AI, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our voice dictation software and services.

Information We Collect

Voice Data

When you use Blip AI for voice dictation, we temporarily process your audio to provide transcription services. This audio data is:

• Encrypted during transmission
• Processed securely on our servers
• Deleted immediately after transcription
• Never stored permanently
• Never used for training AI models
• Never shared with third parties

Usage Information

We collect basic usage information to improve our service, including:

• Application version and operating system
• Error logs and crash reports (no personal data included)
• Feature usage statistics (anonymized)
• Performance metrics

Account Information

If you create an account, we collect:

• Email address
• Name (optional)
• Account preferences and settings

How We Use Your Information

We use the collected information to:

• Provide and maintain our voice dictation service
• Process your audio for transcription
• Improve the accuracy and performance of our service
• Send you important service updates and notifications
• Respond to your inquiries and support requests
• Detect and prevent technical issues and bugs
• Ensure the security of our service

Data Security

We implement industry-standard security measures to protect your data:

• Encryption: All data is encrypted in transit using TLS/SSL
• Secure Processing: Audio processing happens on secure, encrypted servers
• No Permanent Storage: Voice recordings are deleted immediately after transcription
• Access Controls: Strict access controls limit who can access any data
• Regular Audits: We conduct regular security audits and assessments

HIPAA Compliance

Blip AI is HIPAA compliant for healthcare professionals who need to dictate sensitive medical information. We implement additional safeguards including:

• Business Associate Agreements (BAA) available upon request
• Enhanced encryption and security protocols
• Comprehensive audit logs
• Staff training on HIPAA requirements

Third-Party Services

We use select third-party services to help provide our service:

• Cloud Infrastructure: For secure audio processing
• Analytics: For anonymized usage statistics (no personal data shared)
• Customer Support: For managing support tickets and inquiries

All third-party services are vetted for security and privacy compliance and are bound by strict confidentiality agreements.

Data Retention

We retain different types of data for varying periods:

• Voice Audio: Deleted immediately after transcription (typically within seconds)
• Transcribed Text: Not stored on our servers (only delivered to your device)
• Account Information: Retained until you delete your account
• Usage Statistics: Anonymized data retained for up to 2 years for analytics

Your Privacy Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and associated data
• Opt-out of non-essential data collection
• Export your account data
• Object to processing of your personal information

To exercise these rights, contact us at privacy@blipai.com.

Children's Privacy

Blip AI is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

International Users

If you are using Blip AI from outside the United States, please note that your information may be transferred to and processed in the United States. By using our service, you consent to such transfer and processing.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last updated" date
• Sending an email notification (for significant changes)

Your continued use of Blip AI after changes are posted constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

• Email: privacy@blipai.com
• Support: support@blipai.com
• Contact Form: /contact